![]() Then Pause (DO NOT STOP) the recording in that active meeting.Open Zoom, Start a new meeting, and Start Recording that meeting.Copy the ".zoom" files that will not convert to another location on your computer, or as a different name in the same folder.WARNING: Make a copy of any file that your going to attempt to replace or convert prior to attempting these steps. If that doesn't work, then very carefully follow these steps. ![]() ![]() You need to execute zTscoder.exe "filepath\filename" of the recording file.On a Windows system it is usually here: C:\Users\UserName\AppData\Roaming\Zoom\bin.Locate the file " zTscoder.exe" on your file system.If it doesn't and still fails then try the following.That should start the conversion process manually.Double-click on the filename " double_click_to_convert.zoom".Navigate to the folder where the recordings are being saved.There are a few approaches to fixing this issue.
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